| Job Title |
Inside Sales
|
| Starting Wage |
$20+ / hour
|
| FT/PT |
Full time
|
| Hours per week |
weekdays 8:30am - 5:00pm with some overtime
|
| Start Date |
as soon as possible
|
| U2 Fasteners Mission |
"With a strong focus on our customers, we aim to create, promote and distribute a new generation of
innovative, code- compliant, premium fasteners that will be used by professional builders, simply because they are the best."
20+ product lines that engineers and contractors agree on for whatever project you undertake.
U2 Fasteners is an equal opportunity employer.
|
| Tasks and Responsibilities |
Inside Sales is a full-time position that is responsible to the Office Manager and Assistant Office Manager for customer service, and carrying out tasks related to the smooth running of the organization.
Inside Sales Duties:
- speaking with customers on the phone, and communicating with customers via email
- general clerical work; including mail, document routing, filing, answering the phone, email and responding to customers;
- generating quotes
- receiving, pricing, entering, printing, annotating and tracking orders;
- producing customer invoices from packing slips;
- collecting, checking, matching and sending shipping documents (i.e., including documents required to ship goods and to clear customs);
- liaison with Warehouse staff regarding order filling / checking
- ensuring invoice / shipping information is sent to customers (via email) when goods are shipped;
- communicating with commission sales people and meeting their needs
- communicating with other departments, suppliers, and carriers;
- carrying out responsibilities using automated and computerized systems;
- other related duties
|
| Reports To |
Office Manager and Assistant Office Manager
|
| Skills / Responsibilities / Environment |
U2 Fasteners is ISO certified
Incumbent will be a member of the office team and will be assigned one or more mentors.
The incumbent will work with others to coordinate tasks, share resources, plan, make decisions, negotiate, solve conflicts and complete other activities that involve teamwork.
This is a fast paced environment with deadlines throughout each day. There is a lot of detail, and the incumbent must be able to complete work accurately and quickly
- including checking the work of others.
- A strong knowledge of accounting / business systems and practices (i.e., customers, vendors, packing slips, invoices, accounts receivable, inventory, general ledger, etc.) is required.
- Experience with online record keeping (e.g., databases, spreadsheets, text lists) - are assets.
- Experience with SYSPRO or comparable ERP is an asset.
- Ability to use hand-held and desktop computing devices required.
- Good computer, math and communications skills required (oral and written)
- Incumbent will be required to understand and promote the U2 product lines (including product uses, stock codes, UPC's, etc. )
- Must be proficient with desktop applications (e.g., Word, Excel, Fedex Ship Manager, Manitoulin, Purolator, ..) and various general applications (e.g., Moneris, web based business software, Zoom / Teams)
- Knowledge of import / export practices and rules; plus supply chain processes is an asset.
- Must be able to operate and support (toner cartridges, diagnostics) a variety of computer and office equipment (IP phone system, scan to email, copying, faxing, label printing, etc.)
- U2 Fasteners has 2 operating companies. U2 Canada sells goods to: Canadian customers, some foreign customers, and to one US company – U2 USA.
U2 USA sells goods to US customers. The successful candidate will manage all customer accounts in both companies.
- As is the case for all U2 staff, the successful candidate will initially work in the warehouse (packing screws, filling orders, checking orders, shipping, receiving, etc.).
- Other related duties...
|
| Education |
Completion of Secondary School
|
| Other Requirements |
- Hiring Preference will be for those with a strong work ethic, and the ability to learn new skills.
- Post secondary education in a relevant field (e.g., business, marketing) is an asset.
- As U2 is growing quickly, there could be opportunities for advancement, and for taking on jobs in other parts of the company.
- Police Records Check
- Follow U2 policies and procedures
|
| Applications |
Job applications (covering letter + resume) including at least 3 references (two must be work related) will be received until June 19, 2026.
Only candidates selected for interviews will be contacted.
|
Drop us a line:
jobs@u2fasteners.com; or call us:
807-345-3119 (local)
1-855-895-7096 (toll free)
|
